RBA Blog
RBA’s experts. A generous helping of topics on Strategy, Design, and Technology. What’s not to like? Check out our latest posts below.
5 Benefits of Engagement Analytics
Not getting the customer insights you need by tracking aggregate visitor data with your web analytics platform? Seeing the data in CRM, but not able to tailor content on the fly? Engagement...
Working toward a great UX-Dev Collaboration
This spring I had the privilege of attending Minnewebcon - an interactive web conference. As a UX person, I wanted to hang out with "my people”, but I couldn’t help but be drawn to the...
[Tutorial] A Few Thoughts on PowerBI
I recently had an opportunity to present at a Microsoft technology roadmap event here in the Denver area on PowerBI. In preparing for this presentation I had to take a stroll down memory...
The Demand for Marketing Technologists
Marketing Technology is expanding at an explosive rate, with more solutions available on an almost daily basis. I see press releases and announcements for new apps, marketing suites, tools, tracking...
Dealing With the 8k SQL Server Row Limits in Microsoft Dynamics CRM
Once or twice I have run into a CRM implementation in the course of my work that runs afoul of SQL Server's 8k row limit. SQL Server has always had a limitation to how big a row in a table can be...
Definitive Guide to Installing Microsoft Dynamics CRM 2011 on Windows Server 2012
Definitive Guide to Installing Microsoft Dynamics CRM 2011 on Windows Server 2012 I see a lot of questions come across the forums about installing Microsoft Dynamics CRM 2011 on Windows Server 2012,...
Map Custom Attributes from Opportunity Product to Quote Product to Order Product and so on in Microsoft Dynamics CRM 2011
The process of mapping custom attributes in Microsoft Dynamics CRM Online from opportunity product to quote product to order product to invoice product is very similar in CRM Online to how it works...
5 Reasons to use the “Feature” pattern in your product
A design pattern is a formal way of documenting a solution to a design problem. The "Feature" design pattern is a simple yet powerful mechanism that enables you to rollout features based on...
Making Your Windows Azure SQL Database Even More Secure
The only secure computer is one that’s unplugged, locked in a safe, and buried 20 feet under the ground in a secret location… and I’m not event too sure about that one. –...
Converting an ASP.NET MVC Web App to a Windows Azure Service
It seems I get 5-6 emails per week asking me how to move an existing ASP.NET MVC Web application to the Windows Azure environment. I have a short list of steps I’ve been copying and pasting...
CRM Duplicate Detection Part 2: Create & Run Duplicate Detection Jobs
The first installment of this two part series on duplicate detection in CRM 2011 addressed enabling duplicate detection as well as creating and editing rules. This installment will include the...
CRM Duplicate Detection Part 1: Configure Settings and Create Rules
In this first installment of a two part series on duplicate detection in CRM 2011, we will look at duplicate detection settings and rules. Let’s start with some basic information on duplicate...
Capturing a Windows Azure Virtual Machine Image for Reuse
If you follow this blog or Windows Azure news in general you already aware that one of the new features available with the June 2012 release of the Windows Azure Platform is Virtual Machines....
Add STS Reference Disappears from Visual Studio
(I've run into these issue enough times that I thought I'd do a quick post about as it can be incredibly frustrating if you don't know how to resolve this issue.) As you may know I do a lot of work...
Identity Terminology
I’ve been working with identity management and Azure’s Access Control Service for some time now, but I was recently reminded of how overwhelming it can be for a developer who has never dealt with...