RBA Blog
RBA’s experts. A generous helping of topics on Strategy, Design, and Technology. What’s not to like? Check out our latest posts below.
Digital Workplace: The Term of the Year
Believe it or not, failed intranets are more common than ever, and one of the biggest mistakes companies make is focusing too much on the technology of a specific platform. Luckily, this is easily...
What’s New in Dynamics CRM
The pace of change in the Dynamics CRM platform and associated products has raced forward over the past year or two. It's likely to continue picking up steam. Knowing what's currently out, what's in...
Five Facts About Digital Workplaces
In a recent conversation with some of my colleagues who work in human resources technology, the question came up about the meaning of a digital workplace. Putting a definition around a digital...
The Role of Wearables in Today’s Digital Workplace
There’s a lot of buzz in the HR Technology industry about “wearables” lately. Are wearables just a passing trend or a staying force in the market? Should wearables be considered as part of an...
Rapid Application Development – Concepts and Practice
I'm looking forward to presenting on Wednesday, December 9, 2015, at 3:30pm with RBA Solution Lead, Nate Tyler, on Rapid Application Development concepts at the Government IT Symposium in St. Paul,...
The Seven Deadly Sins of Digital Transformation
This post covers the topic of digital transformation and how to identify and avoid the “sins,” or mistakes that have plagued different organizations that have either attempted digital initiatives or...
Dynamics CRM and SharePoint – Great Alone, Better Together
Microsoft Dynamics CRM is a great tool to manage companies, people, marketing, customer service, and many custom solutions based on relationships. It provides a way to store structured information...
SQL Server 2005 End of Support: Now What?
On April 12, 2016 Microsoft will end extended support for SQL Server 2005. This means no more bug fixes, no patches and no support. On April 13, CIO’s everywhere will come to their DBA’s desk,...
Dramatically Change The Way You Approach Sales
Are your sales processes inefficient? Are reps in your organization just winging it? Is your current version of Dynamics CRM providing your employees with the tools to take you to the next level?...
The Essentials of SaaS Enablement – Session Preview
Next Tuesday, October 6, I will be presenting a session on SaaS (Software as a Service) Enablement at TechFuse Minneapolis. In this session, I will be talking about RBA's experiences...
Five Must Do’s For Creating an Effective Information Architecture
This is the last article in the series focusing on Information Architecture. The first article briefly described what Information Architecture (IA) is and the second article in the series touched on...
Information Architecture – Why Should I Care?
In the world of collaboration portals, intranets and digital workplaces, the phrase Information Architecture (IA) can sometimes get used haphazardly and the true definition and more importantly…the...
Information Architecture – what is it?
Continuing our series on User Experience, (UX) this post will explore the concept of Information Architecture – what it is and how it is a necessary component of good UX design. For what it’s worth,...
The Path To Understanding The Customer Journey
The customer journey or overall customer experience is a hot topic these days with marketers. Brands are realizing more and more that consumers are in a dominant position during the buying process...
UX 101: Understanding User Experience and User-Centered Design
Setting the Stage Our clients have a wide range of digital aspirations from increasing productivity and customer loyalty to decreasing training costs or development time. Our Digital Experience...