by RBA | Aug 20, 2015 | Digital Workplace, Portals & Collaboration, Sitecore, User Experience |
This is the last article in the series focusing on Information Architecture. The first article briefly described what Information Architecture (IA) is and the second article in the series touched on why IA is important. Today, I want to provide you with a high level...
by RBA | Aug 13, 2015 | Digital Workplace, Portals & Collaboration, User Experience |
In the world of collaboration portals, intranets and digital workplaces, the phrase Information Architecture (IA) can sometimes get used haphazardly and the true definition and more importantly…the real value in IA gets lost in obscurity. People have heard the term...
by RBA | Jul 23, 2015 | Application Development, Digital Experience, Digital Strategy, User Experience |
Setting the Stage Our clients have a wide range of digital aspirations from increasing productivity and customer loyalty to decreasing training costs or development time. Our Digital Experience Design capabilities can help them get there but, too often, we see a...
by RBA | May 14, 2015 | CRM, User Experience |
You have decided to implement a new CRM solution. You know there are some major potential benefits and some possible pitfalls. Your most important ally in achieving those benefits and avoiding those pitfalls is great user adoption of the platform. You own that. Now is...
by RBA | Nov 3, 2014 | Design, Digital Strategy, User Experience |
‘User Experience’ is probably one of the most overused terms in web design. And rightfully so – businesses are learning that in order to “win” at digital you need you provide your users with a good experience. But what exactly does that mean? I know what’s...
by RBA | Oct 27, 2014 | Application Development, Cloud, Data Management & BI, Design, Digital Strategy, Infrastructure, Marketing, Portals & Collaboration, User Experience |
In part 1 of this article, I outlined how a data steward – a person who is responsible for data quality and typically not on the IT staff – would create a collection of rules that can be used to automate data cleansing and address verification. In this post, I will...
