by RBA | Aug 30, 2017 | Analytics, CRM, Data Management & BI, Digital Strategy, Portals & Collaboration, Sitecore |
Let me start by saying I have high expectations around what “good” looks like when I’m buying something. When I buy a product or subscribe to a service, I expect a good customer experience. When I am considering a purchase, I want answers to my questions. When I want...
by RBA | Aug 20, 2015 | Digital Workplace, Portals & Collaboration, Sitecore, User Experience |
This is the last article in the series focusing on Information Architecture. The first article briefly described what Information Architecture (IA) is and the second article in the series touched on why IA is important. Today, I want to provide you with a high level...